At Polished Nail Spa you are incredibly important to us! We hold your appointment time just for you and ask that if you must cancel or reschedule any appointment that you provide us with, at least, 24-hour notice.
- Less than 24 hour notice will result in a 50% charge of the services reserved in order to continue booking appointments at Polished Nail Spa.
- “No-Shows” (or cancellations less than 4 hours in advance) will result in 100% charge of the reserved service amount.
- More than two missed appointments will result in prepayment for any future bookings and all standing appointments will be canceled
Please understand that when you forget to cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time and clients on our waiting list miss the opportunity to receive services they need.